The Art of the Email
In days of past we sent letters beautifully crafted in our own hand, thoughtful words and construction. Today our busy lives afford faster communication and many times a retort to an email can be thoughtless, reactionary or whimsical. If you tell a dog he's been naughty in a jovial tone he will wag his tail as if ha has been a good boy. If you say sternly he will get the message that he has been naughty. Emails have no tone so should not be written as if having a conversation with someone. They are a "written word" and must have thought applied, so as not to be misunderstood or or be upsetting to the recipient.
So here are a few tips that perhaps we should all aspire to in the essence of good etiquette